Refund Policy

A legal disclaimer

Last updated: December 2025

We want you to be completely happy with your purchase. If our software doesn't meet your needs, we offer a straightforward refund policy.

We offer a full refund within 14 days of purchase, no questions asked.

If you're not satisfied with your purchase for any reason, simply contact us and we'll process your refund.

Your order number or the email address used at checkout.

A brief reason for the refund (optional, but helps us improve).

We aim to respond to all refund requests within 48 hours.

Refunds are processed using your original payment method.

Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

You will receive an email confirmation once your refund has been processed.

Once your refund is approved, your license key will be deactivated.

You must delete all copies of the software from your computers.

You will no longer be entitled to software updates or technical support for that product.

We strongly encourage you to download and try our free demo versions before purchasing.

Our demos allow you to test full functionality so you can be confident the software works for you.

Demo versions are available on each product page.

Refunds are not available after the 14-day period has passed.

We reserve the right to refuse refunds in cases of suspected abuse or fraud.

If you have any questions about our refund policy, please contact us:

Ander Audio Limited

Website: anderaudio.com